Written Quotes and Guarantees for NT Floor Work in Darwin

What written quotes and guarantees in Darwin actually involves

The NT Consumer Affairs services fact sheet (version 3, 1 July 2024) tells consumers to make clear what work they want carried out and to give clear, precise instructions. It also says to consider getting a written quote, so that both parties have agreed on a price and what work is to be done, and, where work is not on the quote, to make sure a written amendment is provided that both parties have agreed to.

What the fact sheet does not say

It is written for services in general. It says nothing about floor coatings, and it does not set out what a floor quote must list, so what goes in the quote is yours to ask for.

What to ask for in writing

Ask for the floor, the preparation, how dust and wash water will be handled and the dates to be written in, and get any change in writing. If you want a particular use for the floor, say so in the quote. The costs page lists these lines beside the dust, asbestos and wash-water lines.

These are Territory-wide lines, the same in every suburb on this site. For the lines that depend on the house or the slab, start with the older homes page and the suburb pages.

Written Quotes and Guarantees for NT Floor Work in Darwin — common questions

What does due care and skill mean for a floor job?

NT Consumer Affairs says businesses that provide services are required to carry out their services with due care and skill. The fact sheet does not define it for floor coatings.

Should I get a written quote?

NT Consumer Affairs says to consider it, so that both parties have agreed on a price and what work is to be done.

What if the work changes?

The fact sheet says that where work is not on the quote, a written amendment agreed by both parties should be provided.